Drip ABOUT FAQ
Deposit
Can I get a bonus on my first deposit? Yes, claim a âš21 welcome bonus + 37% up to âš5,777 on your first deposit of âš500+!
How long does a deposit take to reflect? Deposits via UPI or Paytm reflect instantly; bank cards may take up to 10 minutes.
Download App
How do I download the app safely? Visit the official site, scan the QR code, or download from site Download Area, Ensure antivirus is onâ100% secure!
How do I install the app after download? Open the APK file on Android or follow App Store prompts on iOS. Grant permissions and log in to start.
Can I download the app on multiple devices? Yes, use the same account across devices. Syncs bonuses automaticallyâno extra registration needed.
What devices support the app download? Compatible with Android 5.0+ and iOS 12+. Check your device settings before downloading for smooth installation.
Is the app available for both Android and iOS? Clarify device compatibility to avoid confusion.
How do I claim the welcome bonus after downloading the app? Link app download to bonus activation steps.
Each Bonus
Are bonuses taxable in India? Winnings may be taxable per Indian laws. Consult a tax advisorâplatform doesn't withhold.
What if I exceed bonus wagering? Extra bets count towards next bonuses. Track in appâmaximize your wins!
What is a wagering requirement? Bet the bonus amount 30 times before withdrawal. Slots contribute 100%âeasy to meet!
Can bonuses be used on all games? Yes, but contribution varies: Slots 100%, Table Games 50%. Check terms.
What is the cashback bonus percentage? Up to 5% on weekly deposits. Auto-credited every Mondayâboost your balance!
What if I don't want the bonus? Yes, log in daily for âš10-50 free credits. Streak bonuses up to âš200!
How long is the bonus valid? Bonuses expire in 30 days. Use them soonâcheck "My Bonuses" for details.
How do I claim the welcome bonus? Register after download, deposit âš500+, and bonus credits automatically. Wagering applies.
Games
What is a payline in Slots? Winning lines across reelsâmore paylines mean more chances to win big!
Are there demo versions for all games? Yes, practice free with no riskâperfect for learning Rummy or Slots strategies.
Login & Register
How do I register for tournament access? Signup with promo code "TOURNY"âunlocks events like IPL specials instantly.
What if my password doesn't meet the requirements? Use 8+ characters with letters, numbers, and symbols. Try again or contact support for tipsâeasy fix!
Can I change my registered email or mobile number? Yes, log in, go to âProfile Settings,â and update after KYC verificationâcontact support to confirm.
What does the âIP Restrictionâ login error mean? It indicates a region or security block. Contact support with your location to resolve this issue.
Why canât I log into my account? Check your password, network, or IP restrictions. Reset your password or contact support for help.
How long does it take to verify my account? KYC verification takes 1-24 hours after uploading ID proof, slightly longer during holidays.
What if I forgot the mobile number I used to register? No worries! Use âForgot Password,â enter your registered email, and follow the verification link to recover.
How do I register/Sign up? Visit the site, click âRegister,â enter your mobile number, email, and password, then verify with OTP. Start in minutes!
Service & More
How do I request account deletion through support? Email support with your account details and reason. Deletion is processed within 72 hours after verification.
How do I report a bug in the betting platform? Submit details via the âFeedbackâ tab or email support with screenshots and a description of the issue.
Is email support secure for sharing personal details? Yes, platforms use SSL encryption. Only share sensitive info via official support channels.
How can I escalate a complaint if not resolved by support? Request escalation via email or live chat. A senior agent will review and respond within 48 hours.
Can support help recover funds from a wrong bet? If the bet is unsettled, support may assist with cash-out options; settled bets cannot be reversed.
Can customer support assist with payment issues? Yes, they troubleshoot failed deposits or withdrawals. Provide transaction ID and bank/UPI details for quick fixes.
How do I report a technical issue with the mobile app? Use the in-app "Help" section or email support with details like device model and error screenshot for faster resolution.
Can I get help with account verification through customer support? Yes, support guides you through uploading PAN card, Aadhaar, or other ID documents. Verification takes 24-48 hours.
What should I do if I forget my password? Click âForgot Passwordâ on the login page, enter your email, and follow the reset link.
Withdraw
Why was my withdrawal rejected? Incomplete KYC, unmet wagering, or method mismatch. Complete verificationâretry in 1 hour.
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